1. Introduction
Welcome to [DISCOUNTCHARGE LLLC] (“we,” “our,” or “us”).
We are an independent, authorized partner of GEICO, providing customer support and assistance for GEICO customers.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or contact our customer support team.
By using our website or calling our support number, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect only the information necessary to provide our services and assist GEICO customers.
This may include:
- Personal Information: Name, phone number, email address, or policy-related details you share voluntarily.
- Usage Information: General website activity such as IP address, browser type, and pages visited (collected through analytics tools like Google Analytics).
- Call Information: When you contact us by phone, we may collect call details (time, duration, and reason for call) for training and quality assurance purposes.
We do not collect sensitive financial data, credit card information, or Social Security numbers through this website.
3. How We Use Your Information
We use the information you provide to:
- Respond to your customer service inquiries
- Connect you with the appropriate GEICO support resources
- Provide billing or policy assistance
- Improve our customer service quality
- Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information with third parties.
4. Sharing of Information
We may share your information only under the following circumstances:
- With GEICO or its authorized representatives when necessary to complete your service request
- With trusted service providers who help us operate our website or phone systems (under confidentiality agreements)
- When required by law, subpoena, or court order
We never share or disclose your data for marketing purposes without your explicit consent.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
However, no online or phone-based system is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You may request to:
- Access or correct your personal information
- Request deletion of your data from our systems
- Opt out of any future contact from us
To exercise these rights, please contact us at [8884689062].
7. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze site traffic.
You can disable cookies in your browser settings at any time.
8. Links to Other Websites
We are not responsible for the privacy practices or content of third-party websites.
Please review the privacy policies of any website you visit.
9. Children’s Privacy
Our services are not directed toward children under 13 years old.
We do not knowingly collect information from children. If we learn that we have inadvertently collected such data, we will promptly delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance.
Any updates will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
[DISCOUNTCHARGE LLLC]
Phone: [8884689062]
12. Legal Disclaimer
[DISCOUNTCHARGE LLLC] is an independent, authorized partner of GEICO.
We provide customer support and assistance for GEICO customers but are not owned, operated, or endorsed by GEICO.
GEICO is a registered trademark of Government Employees Insurance Company.